Privacy Policy
Last updated: 9 September 2026
This Privacy Policy explains how we collect, use, disclose, store and protect personal information and personal data when you visit our websites, complete a quiz, subscribe to communications, purchase or access a course or digital product, participate in coaching or otherwise interact with us.
1. Who we are
In this Privacy Policy, "we", "us" and "our" mean David Monsellier and the legal entity identified below.
Legal entity / trading name: David Monsellier
Website: www.davidmonsellier.com
Support email: [email protected]
Address: 1D/331 Rosedale Road, Auckland, 0632 Albany
2. Scope and international users
Our websites, courses and digital services are available to people in multiple countries. We operate from New Zealand, but privacy laws in another country or region may also apply when you use our services.
We aim to handle personal information in a way that is consistent with the New Zealand Privacy Act 2020 and, where applicable, other privacy laws such as the Australian Privacy Act 1988 and Australian Privacy Principles, the UK GDPR and Data Protection Act 2018, the EU GDPR, Canadian privacy laws including PIPEDA and applicable provincial laws, and applicable United States state privacy laws.
Where a mandatory local privacy law gives you greater rights than this Policy, that law will prevail to the extent it applies.
3. Personal information we may collect
- Identity and contact information, such as your name, email address, telephone number and country or region where you voluntarily provide it.
- Account and course information, such as login details, enrolments, progress, access history and support requests.
- Transaction information, such as products purchased, price, payment status, currency, invoices and refund records. We generally do not receive your full payment card number.
- Quiz and assessment information, including your answers, calculated result, completion status and related tags or segmentation.
- Communications, including emails, contact-form messages, survey responses and customer-support correspondence.
- Marketing preferences, including whether you consented to marketing and whether you unsubscribed.
- Testimonials and feedback that you voluntarily provide.
- Technical and usage information, such as IP address, browser type, device information, approximate location derived from IP, referring pages, pages viewed, clicks, timestamps and similar analytics information.
- Cookie and similar-technology data where cookies, pixels or comparable tools are used.
4. How we collect information
We collect information directly from you when you register, purchase, complete a quiz, submit a form, subscribe, contact us, participate in a programme or otherwise provide information.
We may also collect information automatically through our websites and receive information from service providers that help us operate the business, such as course-hosting, quiz, payment, email, analytics and website providers.
5. Why we use personal information
- To provide and administer courses, digital products, coaching and related services.
- To create and manage user accounts and course access.
- To process payments, invoices, refunds and transaction records.
- To deliver quiz results and personalised educational content.
- To respond to enquiries and provide customer support.
- To send service, security and transactional communications.
- To send educational and promotional communications where you have consented or another lawful basis applies.
- To personalise content and segment communications according to quiz results, interests or previous purchases.
- To analyse and improve our websites, products, content and customer experience.
- To maintain security, prevent misuse, fraud or unauthorised access, and enforce our Terms.
- To keep accounting, tax and other legally required business records.
- To establish, exercise or defend legal claims and comply with legal obligations.
6. Lawful bases for UK and EEA users
Where the UK GDPR or EU GDPR applies, we rely on one or more lawful bases depending on the activity:
- Contract --- where processing is necessary to take steps at your request, process a purchase, create access or provide a product or service you requested.
- Consent --- for activities such as optional marketing, certain cookies or similar technologies, or other processing where consent is required.
- Legitimate interests --- for reasonable business purposes such as website security, fraud prevention, product improvement, basic analytics and customer administration, provided those interests are not overridden by your rights.
- Legal obligation --- where we must keep records, respond to lawful requests or comply with tax, accounting, consumer or other legal obligations.
Where consent is the basis, you may withdraw it at any time. Withdrawal does not make earlier processing unlawful.
7. Quizzes, scoring and profiling
Our quizzes, including "What Vibration Are You In Today?", are reflective educational tools. They may use automated scoring rules to assign a result based on your selected answers.
We may use your result to personalise the result page, send a matching result email, tag or segment your contact record, and tailor future educational or marketing communications where permitted.
Quiz scoring is not used to make decisions that produce legal or similarly significant effects. Quiz results are not medical, psychological or professional diagnoses.
Please do not submit medical diagnoses, confidential health records or other highly sensitive information unless we specifically ask for it and explain why it is needed.
8. Email marketing and communications
If you subscribe or otherwise provide valid consent where required, we may send educational material, course information, resources, offers and updates from David Monsellier.
You can unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting us. We will still be able to send necessary transactional or service messages about a purchase, account or request.
We seek to comply with applicable electronic-marketing laws in the countries where we communicate, including consent and unsubscribe requirements where they apply.
9. Cookies and similar technologies
Our websites may use cookies and similar technologies for essential website functions, security, preferences, analytics, performance and, if enabled, advertising or measurement.
Where applicable law requires consent before non-essential cookies or similar technologies are placed, we will use an appropriate consent mechanism. You can also control cookies through your browser settings, although some features may not work correctly if cookies are disabled.
The exact tools used may change over time. If we materially change the categories of tracking or advertising technologies we use, we will update this Policy and, where required, the cookie-consent settings.
10. Third-party platforms and service providers
We use third-party providers to host, process and deliver parts of our business. Current or anticipated providers may include:
- Kajabi --- website, course hosting, member access, forms and email automation.
- Interact --- quizzes, quiz scoring, lead capture and quiz-related segmentation.
- Stripe --- payment processing and transaction services.
- Website hosting, email, cloud storage, customer support, analytics, security and other technology providers required to operate our services.
These providers process information under their own terms and privacy notices and may act as our processors/service providers or, for some activities, as independent controllers/businesses. We may replace providers as the business develops.
11. Payments
Payments may be processed by third-party payment processors such as Stripe. We generally do not receive or store your full credit or debit card number.
We may receive transaction-related information such as your name, billing details, payment status, amount, currency, product purchased and transaction identifier.
12. International storage and transfers
Because our audience and technology providers are international, personal information may be processed or stored outside New Zealand and outside the country where you live.
Where applicable law requires safeguards for international transfers, we will take reasonable steps to use lawful transfer mechanisms or contractual protections and to select providers that offer appropriate safeguards.
For New Zealand disclosures, we take account of Information Privacy Principle 12. For UK/EEA transfers, where applicable, we may rely on adequacy decisions, approved contractual clauses, the UK International Data Transfer Agreement/Addendum or another lawful mechanism. Other regional transfer requirements will be addressed where they apply.
13. Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining transaction and accounting records, resolving disputes, enforcing agreements and meeting legal obligations.
Retention periods vary by the type of information. When information is no longer needed, we will take reasonable steps to delete, de-identify or securely dispose of it, subject to legal and backup requirements.
14. Security
We take reasonable administrative, technical and organisational measures to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure.
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure. You are also responsible for keeping your account credentials confidential.
15. Your privacy rights
Depending on where you live and which law applies, you may have rights such as access, correction, deletion, restriction, objection, portability, withdrawal of consent and the right to complain to a regulator.
We may need to verify your identity before responding to a rights request. Some rights are subject to exceptions or legal limitations.
New Zealand
You may request access to and correction of personal information under the Privacy Act 2020. You may also complain to the Office of the Privacy Commissioner if you believe your privacy rights have been interfered with.
Australia
Where the Australian Privacy Act applies, you may have rights to access and correct personal information and to complain about our handling of it. Complaints may be taken to the Office of the Australian Information Commissioner where applicable.
United Kingdom and European Economic Area
Where UK or EU data-protection law applies, rights may include access, rectification, erasure, restriction, objection, data portability and withdrawal of consent. You may also complain to the UK Information Commissioner's Office or the relevant EEA supervisory authority.
Canada
Where Canadian privacy law applies, you may have rights to access personal information, challenge its accuracy and completeness, request correction and make a complaint to the Office of the Privacy Commissioner of Canada or an applicable provincial regulator.
United States, including California
Where an applicable U.S. state privacy law applies, you may have rights such as knowing or accessing personal information, deletion, correction, portability, opting out of certain sales, sharing or targeted advertising, limiting certain uses of sensitive information, and non-discrimination for exercising privacy rights. We do not sell personal information for money. If any analytics or advertising practice is legally treated as a "sale" or "sharing", we will provide any notice and opt-out mechanism required by applicable law.
16. Children and minors
Our courses and services are primarily intended for adults and are not designed as services for young children. If you are under the age at which you can lawfully provide the relevant consent or enter a contract in your country, you should use the services only with the involvement and permission of a parent or legal guardian where legally permitted.
If we learn that we have collected personal information from a child in circumstances where parental or guardian consent was legally required but not obtained, we will take reasonable steps to delete it.
17. Testimonials and feedback
If you provide a testimonial, review, photograph, audio, video or other feedback, we will use it publicly only where we have appropriate permission. We may make minor edits for spelling, grammar, length or clarity without materially changing what you communicated.
18. Third-party websites and links
Our websites or emails may link to third-party websites. We are not responsible for the privacy, security or content practices of independent third parties. You should review their privacy notices before providing personal information.
19. Complaints and enquiries
Please contact us first if you have a privacy concern so we can try to resolve it. You may also have the right to complain to a privacy or data-protection regulator in your country or region.
Privacy email: [email protected]
20. Changes to this Privacy Policy
We may update this Policy from time to time to reflect changes in our services, technology, providers or legal requirements. The current version will be published on our website with the updated date.
21. Contact
Business: David Monsellier
Legal entity / trading name: David Monsellier
Website: www.davidmonsellier.com
Support email: [email protected]
Address: 1D/331 Rosedale Road, Auckland, 0632 Albany
